Reducing the risk of COVID-19

 

We are keeping our patients and staff safe with the below COVID-19 requirements:

 

  • All patients and staff to wear masks indoors.

  • Patients who are from the Greater Sydney area (including the Central Coast) that are currently on stay-at-home orders will be offered Telehealth appointments.

  • We cannot offer Telehealth appointments for new patients, therefore we are no long accepting new patients from the Greater Sydney area.

  • Patients with respiratory symptoms such as cough, runny nose, sore throat and fever will be advised to get a COVID-19 swab and offered a Telehealth appointment.

  • If a physical assessment for these patients is needed, it will only be offered by the doctor if a COVID-19 negative result is back and by a "car park consult" using full PPE (personal protective equipment).

  • Only the patient who's seeing the doctor is allowed in the consult room, unless this is a child, then a carer is allowed also.

  • Consult time is limited to 15 minutes to reduce the chance of spread

  • Long consults where needed (such as Mental Health Care Plans), Telehealth will be used

  • Patients will wait in their car or outside for their appointment, not in the reception area.

  • All persons entering the practice must check in using the Service NSW app.

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