Here at Blacksmiths Family Medical Practice we welcome feedback both good; and the not so good.
You can provide feedback in multiple ways:
the suggestion box in the practice waiting room (can be anonymous)
Via mail to our address, 65 Turea St, Blacksmiths NSW 2281 (can be anonymous)
Via email, email@example.com
talking to your GP
talking to our other staff members
We want to hear from you directly if you feel comfortable doing so.
We know that sometimes people want to discuss things with someone outside the practice. In NSW the Health Care Commission would be where you would take matters further, however we do hope we can settle any issues directly.
NSW Health Care Complaints Commission
Locked Bag 18 Strawberry Hills NSW 2012
Phone: 1800 043 159
Please call 000 in an emergency
Healthdirect 1800 022 222 for urgent advice
Call our practice on 02 4971 4044 during office hours for time sensitive feedback