Telehealth Consults
Patients are able to book a Telehealth consult but our practice does prefer face to face consults.
For those with access to camera and microphone/speakers, including smartphones and webcams attached to their home computers, Telehealth with video will be used via Zoom.
If a patient cannot access the above, we can offer telephone consults.
Existing patients of the practice can book Telehealth with Dr Brianna Joseph and Dr Bastian Joseph online via HotDoc right now- click here.
Dr Michael Joseph is unable to offer Telehealth appointments.
Requests for medical certificates, prescriptions and referrals can be readily provided by email or fax.
Telehealth is for ONE - TWO issues per consult.
The cost for a standard consult is $130 with a medicare rebate* of $43.90.
This will be payable on completion of the Telehealth consult over the phone.
*A medicare rebate is available for exisiting patients who have been seen face to face in the last 12 months. This is a Medicare rule.
How to prepare for your Zoom Telehealth appointments
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Call (02) 4971 4044 to book an appointment as usual with your preferred doctor or if you are a patient of the practice you can book with Dr Brianna Joseph and Dr Bastian Joseph using HotDoc- click here now
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The staff will confirm your email if we have not emailed you before as this email will be where your Telehealth invite will be sent.
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If you are using a smartphone – you will be asked to download the app “Zoom”, the free web-based video conferencing application – and create a free account with Zoom. We suggest doing this anyway to stream line the process if required.
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If you are using a computer with video capability and microphone/speakers, you need to be able to access email. You can visit www.zoom.us to create an account before your appointment.
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Using your phone or computer on broadband internet will work better than your phones’ roaming internet – either way you will need internet capabilities to use telehealth.
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You will be sent an SMS from the practice at the time of your appointment – with the link to join the meeting.
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Click on this link.
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On your phone it will open the Zoom app automatically and you should be connected.
Tips to get the most out of Telehealth
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The elderly or less “tech-savvy” patients, may need relatives or friends to lend them equipment (smart phones, tablets, web cams etc).
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We can use the telephone but video telehealth means the doctors can examine patients as well as speak to them – this is preferable in providing the best care.
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Families should try to pool together medical equipment such as thermometers, blood pressure machines and oxygen saturation probes – if available.