How to prepare for your Telehealth appointments 

  • Call (02) 4971 4044 to book an appointment as usual with your preferred doctor.

  • Reception will take your details and email you our “telehealth consent” form.

  • Once you have read this you can email back to state you consent to telehealth.

  • If you are using a smartphone – you will be asked to download the app “Zoom”, the free web-based video conferencing application – and create a free account with Zoom. We suggest doing this anyway to stream line the process if required.

  • If you are using a computer with video capability and microphone/speakers, you need to be able to access email. You can visit www.zoom.us to create an account before your appointment.

  • Using your phone or computer on broadband internet will work better than your phones’ roaming internet – either way you will need internet capabilities to use telehealth.

  • You will be sent an email from the practice at the time of your appointment – with an invite to join the “meeting”.

  • Click on this link.

  • On your phone it will open the Zoom app automatically and you should be connected

  • On your computer it will ask your permission to run a program which is the Zoom program, if you approve this it should connect within 30-60 seconds.

  • Your video and audio should automatically connect and you are ready for your consult with your doctor.